During office hours

We’ll do our best to have your claim lodged and processed efficiently.
If you need to make a claim during office hours, please contact us by phone or email:

03 91142513
andrew@ajburnsinsure.com.au

Outside office hours

If you need to make an urgent claim outside office hours, contact the insurer direct via the emergency hotlines listed at the bottom of the page. So we can ensure your claim is processed efficiently, advise the claims department that A J Burns Insurance Broking / Authorised Representative of Blackburn Insurance Brokers is your broker and ask for a copy of all claim correspondence to be sent to our office via email to andrew@ajburnsinsure.com.au

If you are unable to make contact with the Insurer please call the Johns Lyng Emergency Broker Response team on 1300 218 992

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A J Burns Insurance Broking has partnered with Johns Lyng Group who are a market leader in the supply of specialist building and restoration services to the Insurance Industry in Australia, operating for over 60 years.

Johns Lyng Group offers a 24 hour Emergency Response Hotline service, providing emergency MakeSafe & Restoration that operates and services all of Australia

This service enables you to directly call a dedicated hotline in an emergency and speak to a representative. The call is then triaged to the appropriate technician who will attend the loss address to mitigate the damage.  

Johns Lyng also scope & quote building repair works on all ends of the spectrum from small residential to very large commercial works.

For All Emergencies/ Property Repairs contact our hotline on 1300 218 992 and state A J Burns Insurance Broking/Authorised Representative of Blackburn Insurance Brokers as your Brokerage